Introduction Change is a norm in organizations today. Big change events, which result in rapid reorganization, transfers to new positions and work force reductions, are common experiences for today’s workers.

Today’s workforce can be as diverse as having four different generations working together, each with their own distinctive styles, values and belief systems and ways of viewing work-related issues. Multi-

Introduction Daniel Goleman brought the notion of “Emotional Intelligence” (EI) and “Emotional Quotient” (EQ) to prominence as an alternative to more traditional measures of IQ with his 1995 mega-best-seller Emotional

Introduction Effective communication is a critical skill in both our working and personal life. We are expected to communicate with colleagues, supervisors, clients, customers and our own family members. To

Introduction Effective influencing skill is a critical skill in today’s working environment. We are expected to communicate and influence our colleagues, supervisors, clients, customers and all of our many stakeholders.

The ability to present confidently to a group gives business professionals the edge that can mean the difference between winning and losing a deal. Speaking to a group  is a

Executive Coaching is one of the fastest growing and most misunderstood professions of this decade. Coaching used to be an “executive perk” for large company executives to help them make

Introduction Mentoring is a relationship, which gives people the opportunity to share their professional and personal skills and experiences, and to grow and develop in the process. Typically, it is

Introduction The new mantra of today’s successful organization is to “innovate or die an untimely death.” Flipping through the newspapers, it is obvious that being a large and well-established firm

Introduction Coaching is about unlocking an individual’s potential to maximise their, and consequently the organisation’s, performance. It is about helping them learn rather than teaching them. Coaching sets out to

Introduction All of us have different behavioural styles, goals and needs.  When we interact with people in our workplaces, these conflicting priorities can turn into personal dislikes and get us

Introduction Hiring decisions have long-term repercussions on your team and the organization.  After all, you are going to work with the person you choose. And all too often managers hire