Stakeholder Engagement – Being a Trusted Advisor

Introduction

The corporate world is an interesting place.  Some enjoy the fast-paced and often complex environment. Others find it challenging trying to negotiate the “twists and turn” in the workplace every day.

One thing for sure – if you are able to somehow figure out the “secrets” to not only surviving but succeeding in engageing your stakeholders, then you are ahead of many others. These “trade secrets” help you to excel in your role and more importantly, get things done faster and easier. This leads to a more positive, happier and successful “YOU”.

So why isn’t everybody doing it? Either they do not know or even if they know, do not take action. You will get the opportunity today to achieve both – discover the “secrets” and plan your action.   

Learning Objectives

At the end of the program, participants will be able to:

• Understand the dynamics of stakeholder engagement
• Develop stakeholder strategy using Power-Interest Grid
• Learn and apply 4 phases of consulting model to develop effective partnership
• Manage resistance using Conflict Resolution approach

Module	What will be covered	Methodology
Setting The Scene	Introduction to facilitator Participants’ introduction Overview of program objectives	Facilitator-led Individual Sharing
Module 1 Managing Corporate Interpersonal Relationships	Challenges of Stakeholder Engagement Introduction on concept of managing corporate interpersonal working relationships Making the difference	Facilitator-led Group Discussion
Module 2 Developing Your Stakeholder Strategy	Defining  & Developing a “Stakeholder” using Power-Interest Grid The Balance of Power	Facilitator-led Group Work Group Presentation
Module 3 Developing Effective Partnership	Overview of 4-Phase Consulting Model Linking consulting model to address the “Challenges of Stakeholder Engagement”	Facilitator-led Workplace Application Action Planning
Module 4 Managing Resistance	Understanding Change – The Kubler-Ross Model of Change Techniques for managing each phase of resistance	Facilitator-led Individual Sharing Group Discussion
Summary	Key learning discoveries – What can we do differently Individual Final action planning for workplace case Group sharing of key learning discoveries	Individual work Group Sharing