This 2-day “New Manager Program” is a transformative workshop designed to equip new managers with the skills and mindset needed to excel as a leader.
Over these two days, we will focus on three key areas essential for effective leadership: understanding what makes an effective manager, building trust within your team, and developing and motivating your team to achieve their full potential.
In the first part of our program, we will explore the core competencies that define successful managers, including communication, active listening, emotional intelligence (EQ), problem-solving, decision-making, and the ability to influence others. These skills are foundational to the success of your new managers as a leader and will be key areas of focus throughout our time together.
Next, we will delve into the critical role of trust in leadership. The managers will learn how to delegate effectively and with purpose, empower the team members, and build and sustain trust within their team. This is the cornerstone of strong, cohesive teams, and mastering these skills will enable them to create a culture of trust and collaboration.
Finally, we will explore strategies for developing and motivating teams. This includes performance management and accountability, developing the skills needed to manage and lead an effective team, and giving constructive feedback to help team members grow and succeed. Additionally, they will learn how to support their team members in achieving their career goals, fostering a culture of growth and development within the team.
By the end of this program, the managers will have the tools, insights, and strategies needed to lead with impact, unleash their managerial potential, and drive exceptional results.
Learning Outcomes
By the end of this program, participants will be able to:
- Understand the key qualities and behaviors of effective managers.
- Cultivate strong communication and active listening skills.
- Build and maintain trust within their teams.
- Delegate effectively and empower their team members.
- Provide constructive feedback that motivates and develops individuals.
- Implement performance management practices for accountability and growth.
- Foster a positive and engaged team environment.
- Enhance their influence and persuasiveness with different stakeholders.
Program Outline
| Day 1: Building the Foundation for Effective Leadership | ||||
| Module | What will be covered | Activities | ||
| Module 1 The Anatomy of an Effective Manager | Identifying key characteristics and leadership styles.Building self-awareness and emotional intelligence (EQ).Effective communication strategies for managers.Active listening techniques for building rapport and understanding. | Mini lectures Guided discussion | ||
| Module 2 Building Trust, the Cornerstone of Success | Defining trust and its importance in the workplace.Delegation as a tool for empowerment and trust building.Establishing and maintaining trust through integrity and transparency.Collaborative problem solving and decision-making strategies. | Peer teaching Skill development | ||
| Module 3 Communication for Influence and Impact | Identifying communication styles and tailoring them to different audiences.Assertive communication techniques for effective interactions.Persuasion strategies for influencing management, peers, and subordinates.Mastering feedback as a communication tool for development. | Guided discussion Scenario-based learning | ||
| Day 2: Leading and Developing High-Performing Teams | ||||
| Module 4 Performance Management for Development | Designing effective performance management systems.Setting clear goals and expectations for team members.Conducting performance reviews that motivate and provide feedback.Identifying and addressing performance issues constructively. | Skill development Role play Case study | ||
| Module 5 Motivating and Development Your Team for Career Advancement | Understanding diverse motivational needs and building a motivating environment.Coaching and mentoring individuals for growth and development.Creating opportunities for learning and skill development.Recognizing and rewarding achievements for individual and team success.Creating individual development plans (IDP) | Guided discussion Reflection Role play | ||
| Module 6 Leading with Confidence and Impact | Leading through change and navigating challenges.Building a positive and productive team culture.Fostering creativity and innovation within the team.Celebrating successes and learning from setbacks. | Guided discussions | ||
Additional Notes:
- Pre-course questionnaire to understand learning needs
- Post-course workshop check-in to measure learning outcomes
- Participant feedback to evaluate program effectiveness
- Follow-up coaching and support can be provided to help participants implement their learning in the workplace.
