Stakeholder Engagement – Being a Trusted Advisor

Introduction

The corporate world is an interesting place.  Some enjoy the fast-paced and often complex environment. Others find it challenging trying to negotiate the “twists and turn” in the workplace every day.

One thing for sure – if you are able to somehow figure out the “secrets” to not only surviving but succeeding in engageing your stakeholders, then you are ahead of many others. These “trade secrets” help you to excel in your role and more importantly, get things done faster and easier. This leads to a more positive, happier and successful “YOU”.

So why isn’t everybody doing it? Either they do not know or even if they know, do not take action. You will get the opportunity today to achieve both – discover the “secrets” and plan your action.   

Learning Objectives

At the end of the program, participants will be able to:

  • Understand the dynamics of stakeholder engagement
  • Develop stakeholder strategy using Power-Interest Grid
  • Learn and apply 4 phases of consulting model to develop effective partnership
  • Manage resistance using Conflict Resolution approach
Module What will be covered Methodology
Setting The Scene  
  • Introduction to facilitator
  • Participants’ introduction
  • Overview of program objectives
  • Facilitator-led
  • Individual Sharing
Module 1
Managing Corporate Interpersonal Relationships  
  • Challenges of Stakeholder Engagement
  • Introduction on concept of managing corporate interpersonal working relationships Making the difference
  • Facilitator-led
  • Group Discussion
Module 2
Developing Your Stakeholder Strategy  
  • Defining  & Developing a “Stakeholder” using Power-Interest Grid
  • The Balance of Power  
  • Facilitator-led
  • Group Work
  • Group Presentation
Module 3
Developing Effective Partnership  
  • Overview of 4-Phase Consulting Model
  • Linking consulting model to address the “Challenges of Stakeholder Engagement”
  • Facilitator-led
  • Workplace Application Action Planning
Module 4
Managing Resistance  
  • Understanding Change – The Kubler-Ross Model of Change
  • Techniques for managing each phase of resistance
  • Facilitator-led
  • Individual Sharing
  • Group Discussion
  Summary
  • Key learning discoveries – What can we do differently
  • Individual Final action planning for workplace case
  • Group sharing of key learning discoveries 
  • Individual work
  • Group Sharing